The Opportunity:

The On Trade National Account Manager plays a key role in driving Lucky Saint’s growth across the UK hospitality sector. You will be responsible for winning, managing, and growing key national on-trade customers expanding distribution, increasing rate of sale, and building long-term commercial partnerships. This role combines strategic account development with hands-on execution across listings, visibility, and activation.

A day in the life in this role

You’ll be leading relationships with some of the UK’s most important hospitality groups balancing strategic planning with execution. One day might involve negotiating a national listing or commercial agreement; the next, analysing performance data to unlock growth opportunities or collaborating with marketing on a customer activation.

You’ll regularly engage with key decision-makers, wholesalers, and route-to-market partners, ensuring Lucky Saint is visible, well-positioned, and performing strongly across accounts. Alongside this, you’ll deliver training, activations, and ongoing support to customers bringing the brand to life at a group level.

Key Responsibilities:

• Deliver Lucky Saint’s sales and profit targets within the On-Trade National Channel

• Win, manage, and grow national on-trade accounts, securing new listings across draught and packaged SKUs

• Develop and execute national account plans to drive distribution, visibility, and rate of sale

• Negotiate commercial agreements including contracts, pricing, and activations

• Build strong relationships with key decision-makers and industry partners

• Deliver customer engagement including training, activations, and ongoing support

• Analyse account performance to identify growth opportunities

• Maintain accurate forecasting and reporting on performance, risks, and opportunities

• Collaborate cross-functionally to deliver impactful customer campaigns and activations

Who you are:

• Proven experience with national On-Trade customers

• Strong network across national hospitality groups

• Track record of growing distribution and rate of sale

• Strong commercial acumen with experience negotiating contracts and pricing

• Confident relationship builder, able to influence senior stakeholders

• Experience developing and executing account plans

• Data-driven, comfortable analysing performance and using insights to improve results

• Highly organised with the ability to manage multiple priorities

• Passion for hospitality and the no & low alcohol category

• Experience working with wholesalers or route-to-market partners

• Experience delivering group-level activations or training programmes

• Tenacious, driven and hungry to be part of Lucky Saint’s success

What’s in it for you:

• Annual bonus based on company and individual performance

• Vitality Health Insurance

• 25 days holiday + 8 bank holidays

• 3% employer pension contribution, 5% optional employee contribution

• Life insurance

• Employee Assistance Program

• Share options

• 20 x Lucky Saint allowance per month

• Unlimited Lucky Saint and 40% off food and drink at The Lucky Saint

• Flexible working