📍 Role details
Location: Remote in the US, with occasional travel to clinical conferences and events
Employment type: Permanent, full-time preferred
Salary: $80,000 - 100,000 per year, plus equity
👋 A bit about us
Our mission is to make invisible illness visible. We're building wearable technology for 100m+ people living with complex chronic illness.
Wearables have the potential to transform our healthcare system. They can give us insights into how our body is working in real-time. But the vast majority of the $4.7bn consumer wearable market is focused on fitness, not illness. By giving people tools designed specifically for chronic illness, we help them manage their energy, prioritize what's meaningful, and enjoy a greater quality of life.
If we succeed, wearables will play a key role in care for chronic illness. Wearable data will unlock new insights and treatments, enabled and accelerated by AI. Millions of people overlooked and underserved will be seen, understood, and better cared for.
In just a few years, we've gone from a small founding team to 40 people, with 300,000+ users and a product that's genuinely changing lives and driving research into complex chronic conditions. We're backed by top investors and supported by world-leading researchers and clinicians who share our mission.
🚀 Why we're hiring this role
Clinicians often recommend pacing to people living with Long Covid, ME/CFS, POTS, fibromyalgia, and related conditions, but there are few practical tools to help them do it day to day. Today, most people discover Visible online through word of mouth and social media. We're building a new channel: working closely with clinicians to help them understand what we do and why, so they can confidently recommend Visible to their patients.
You'll be our first Clinical Partnerships Specialist, and our first hire focused on clinician referrals. Our referrers are a broad group: physical therapists, occupational therapists, physicians, nurse practitioners, mental health therapists, and other clinicians who see our members. You'll find them, teach them about pacing and Visible, get them referring, and help us learn what it takes to scale the channel.
You'll report directly to Visible's Director of Clinical Affairs and Research.
🧑💻 What you'll be doing day-to-day
Taking a clinician relationships strategy from vision to reality - you’ll shape our approach to building relationships with clinicians and own putting it into practice. You’ll build the processes that make this new channel work, set and hit referral targets, track your pipeline from first contact to active referrer, measure performance, and report on your successes. Along the way, you’ll use what you learn to help us refine our strategy as we build.Educating and engaging clinicians - explaining pacing, how Visible supports pacing and self-management for chronic illness, and what Visible data can and can’t tell a clinician. Most of the time you’ll do this remotely, through virtual demos, follow-up calls, emails, and lunch-and-learns with clinics and individual clinicians.Onboarding referrers and growing referrals - helping interested clinicians refer patients through our direct-to-consumer sign-up flow, and supporting them through their first few referrals so it feels easy for them and their patients.Testing new ways to reach clinicians - trying novel ideas for outreach and engagement, such as newsletters, webinars, clinician communities, and professional associations, and reporting what works. You'll partner with our Director of Clinical and the founders on channel strategy, goals, and what to build next.Bringing clinician insights back to the team - spotting patterns in clinicians’ questions and concerns, and sharing clear takeaways and recommendations that shape our approach, messaging, materials, and product. You’ll also draw on your direct experience to build the playbooks, scripts, and onboarding guides future team members will use as we grow.Representing Visible at clinical conferences - helping us choose which conferences to attend, guided by what you learn about where we can make the biggest difference. At events, you’ll staff our booth, attend sessions, start conversations, demo the app and band, capture qualified leads, and help decide which events are worth returning to.🤝 Who you are
You've built relationships with clinicians. You have experience in provider sales, provider relations, provider partnerships, referral development, clinical liaison, or a similar role. You’re comfortable using a CRM to track outreach, follow-ups, and referrals.You speak clinicians' language. You're comfortable with clinical concepts, can talk with clinicians as peers, and explain clinical ideas clearly and accurately. You understand how clinicians work day to day and where recommending Visible could fit into their workflows naturally.You love starting conversations. You're comfortable meeting new people and following up to turn a first conversation into a lasting relationship.You like building something new. You're flexible and curious: you try new approaches, learn from what doesn't work, and change course when the data says to.You're a self-starter who is comfortable working on your own. At least at first, you'll be our only person in this role. You’ll have support from our clinical and leadership team, but no broader commercial team around you. You're organized, and you keep your pipeline and notes current while working remotely.You care about our mission. You know many people with these conditions have felt dismissed or overlooked. You approach individuals with chronic illness, and their clinicians, with respect and kindness.You can travel occasionally within the US, including some weekends for conferences.⭐ Nice to have, but not a showstopper
A clinical background as a nurse (RN, LPN, or NP) or another healthcare professional, such as a PT, OT, PA, or therapist.Clinical or personal experience with Long Covid, ME/CFS, POTS, EDS, fibromyalgia, or other energy-limiting conditions, including an understanding of post-exertional malaise and pacing.Experience selling or introducing digital health tools, wearables, or remote patient monitoring to clinicians.Existing relationships in physical therapy, occupational therapy, rehabilitation, primary care, or specialty clinics such as Long Covid, dysautonomia, or rheumatology.Experience working the booth or presenting at professional conferences.Startup experience, or a desire to grow with an early-stage team.No one's a perfect match on paper. If you care about what we're building and can see yourself in this role, don't let a missing bullet point hold you back.
✉️ Our application process
Apply with your resume and optional cover letterIntroductory call: A 30-minute introductory video chat with our Director of Clinical Affairs and ResearchTake-home task: A take-home task to share your work and thought processPanel interview: A 45-minute interview with members of our leadership team, presenting your take-home taskFinal interview: A final meeting with one or both of our founders💙 What we offer you
Equity - we want everyone at Visible to share in what we're buildingHealth, dental, and vision insurance401k retirement plan with 2% match$1,350 a year to spend on learning, courses, or anything that helps you growWe'll set you up with everything you need to do your best work from home25 days PTO plus US public holidaysRegular team off-sites so we can all get together (we've been to Budapest, Lisbon, Barcelona, and Warsaw so far!)Paid parental leaveVisible is an equal opportunity employer. We welcome applicants of all backgrounds, including people living with chronic illness and disability, and we'll provide reasonable accommodations throughout the hiring process.
