Townhouse was created with a single goal: to disrupt and reinvent the global nail salon industry. We are the fastest growing beauty brand in Europe with 40+ salons globally, and we’re driven by a passionate and disruptive team to achieve our mission. We’ve brought together a world-class team from a wide range of industries. As we continue to expand, we need brilliant people (like you!) to help bring the Townhouse brand to life across the world.

Our values

Here at Townhouse, we live by our three core values:

• Details matter
• Passionate in everything we do
• Nice people

Townhouse was born out of the idea that ‘details matter’ – our customers strive for perfection in the details, and so do we. Our passion fuels our work and drives constant innovation. Finally, we pride ourselves on finding nice, kind-hearted people to join our mission to revolutionise the industry.

ABOUT THE ROLE

We’re looking for a hands-on, commercially minded Finance Manager to join our growing Finance team and take ownership of key finance operations, controls and processes across the business. Reporting to the Financial Controller, and managing the Accounts Payable function, this is a broad operational finance role with real ownership and visibility across the business.

This is a great opportunity for someone who is inquisitive, commercially minded and enjoys improving the way things are done. You’ll work closely with Operations, Commercial and Franchise teams in a fast-paced, growing environment where no two days are quite the same.

KEY RESPONSIBILITIES

• Own day-to-day finance operations and support the smooth running of the Finance team, including overseeing Accounts Payable, payment runs and general finance housekeeping.
• Manage billing and revenue processes across franchise, SaaS, product and other revenue streams, ensuring accurate billing and reconciliations.
• Own accounts receivable and credit control, monitoring aged debt, collections and customer balances and working with teams to resolve issues.
• Manage intercompany accounting across the group, including recharges, overseas entities, loan interest and balance reconciliations.
• Support cash flow, banking and treasury activities, ensuring payments are accurate, approved and made on time.
• Manage indirect tax compliance, including UK VAT returns and other applicable overseas tax filings.
• Own month-end finance processes, including journals, accruals, prepayments, balance sheet reconciliations and supporting monthly management accounts.
• Support stock and inventory finance processes, including stock reconciliations, controls and stock count processes across the business.
• Improve finance processes, controls and best practice, identifying opportunities to make the function more efficient, scalable and effective.
• Partner with Operations, Commercial and Franchise teams to provide financial insight and support new salon openings, franchise launches, payroll-related activities and wider commercial projects.

ABOUT YOU

• Experience as a Finance Manager, Assistant Finance Manager or Senior Management Accountant in a fast-paced business
• Background in retail, e-commerce, hospitality or consumer environment is highly desirable
• Strong operational finance and month-end experience, including reconciliations, journals, accruals and management accounts support
• Experience overseeing or supporting Accounts Payable processes and payment approvals
• Exposure to stock reconciliations, inventory controls or stock counting processes
• Strong Xero and Excel skills; comfortable learning new systems and tools quickly
• Experience with VAT and indirect tax compliance
• Highly organised with the ability to prioritise effectively, multitask and stay calm under pressure
• A proactive “do-er” who enjoys identifying problems and implementing practical improvements
• Positive, resilient and adaptable, with a collaborative approach and strong stakeholder communication skills
• Comfortable working in a business that is growing quickly and continuously evolving

LOCATION

This is a full-time, permanent role based at our Support Centre in Central London, and we offer a hybrid working model, aligned with role requirements.

EMPLOYEE BENEFITS

Private healthcare and wellness support – Enjoy access to private healthcare including phone/video GP appointments and treatment in private hospitals where NHS wait times are high.

Employee discount – Enjoy 75% off treatments and 50% off Townhouse products for when you need a little pampering.

Holiday on us – Earn an extra day of annual leave for each year of service from your second year onwards, up to four additional days.

Birthday treat – During your birthday month, bring a friend for a complimentary signature manicure or pedicure, and a glass of bubbles!

Social Budget – Regular team socials and monthly treats, agreed with your manager – from office lunches to after-work drinks.

Emergency cash advance – Interest-free advance of up to £50 per worked day in the month to help cover short-term needs.

Shopping discounts – Save money with a wide range of discounts on top brands.

Refer a friend scheme – Receive a reward when someone you refer is successfully hired.

EQUAL OPPORTUNITIES

We’re proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to creating a diverse, supportive, and empowering workplace.