Drive end-to-end hiring, partnering with managers to attract, assess, and hire top talent while delivering an exceptional candidate experience.

Changing the world of pet food for good

We’re Tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique Tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff.

We’ve got bold plans. Having created an entirely new category in pet food, we’re now scaling fast – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing.

Together, we’ll change the world of pet food for good.

Build our brand

We’re building an international brand, fast. We set ambitious goals. We challenge and support each other in equal measure. At the pace we’re moving, we prefer to test ideas and learn quickly rather than spend months building a business case. That means we celebrate when things go right, and we learn when things go wrong.

Sound like a team you want to join? Here’s how you’ll make a difference:

The role

As the Talent Acquisition Executive you’ll work closely with the Head of Talent to manage the end-to-end hiring process, partnering with hiring managers to attract, engage, and secure top talent. You’ll act as both an advisor and hands-on recruiter, ensuring an exceptional experience for every candidate and stakeholder.

You will be responsible for:

• Own the full recruitment lifecycle from initial role briefing and sourcing to offer negotiation.

• Partner closely with hiring managers to understand team needs, role requirements, and define the ideal candidate profile.

• Support the Head of Talent with creative sourcing strategies to attract diverse, high-quality talent through multiple channels (LinkedIn, job boards, referrals, networking, events, etc.).

• Screen and assess candidates for both technical and cultural fit through CV reviews, phone interviews, and structured assessments.

• Coordinate and manage interview processes, ensuring a smooth and efficient experience for both candidates and hiring teams.

• Advise hiring managers on market trends, salary benchmarks, and best practices to support data-driven hiring decisions.

• Maintain accurate and up-to-date candidate data within the applicant tracking system (ATS) and ensure compliance with data privacy standards.

• Build and nurture talent pipelines for current and future hiring needs.

• Champion a positive candidate experience by providing timely communication, feedback, and transparency throughout the recruitment process.

The skills you’ll bring:

• 2–4 years’ recruitment experience, either within an agency or an in-house talent acquisition team.

• Proven experience managing the full recruitment lifecycle, from briefing and sourcing through to offer.

• Demonstrated ability to source proactively and build strong candidate pipelines using a variety of tools and platforms (e.g., LinkedIn Recruiter, job boards, referrals, networking).

• Experience hiring across a range of roles and functions, ideally in a fast-paced or growth-oriented environment.

• Strong stakeholder management skills, with the confidence to advise hiring managers and influence decisions where needed.

• Excellent communication and relationship-building abilities, both with candidates and internal teams.

• Highly organised and detail-oriented, able to manage multiple roles and priorities simultaneously.

• Comfortable using applicant tracking systems (ATS)

• Passionate about creating a great candidate experience and upholding a strong employer brand.

What's in it for you?

• Competitive salary, reviewed annually

• Annual bonus, based on company performance

• Flexible core hours, giving you true work life balance

• Hybrid role to ensure this role works for you

• 25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days

• 9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance

• Optional 5 days unpaid leave and 1 paid volunteer day each year

• When you need a change of scenery, you can work from abroad 2 weeks every 6 months

• Health insurance for you, paid by Tails.com

• Extended maternity, paternity, shared parental and adoption pay. 6 months at 70% pay

• Flexible paid care leave to support immediate dependants, people close to you and pets

• In house L&D team, with access to year round courses to help drive your development

• 50% discount on all Tails.com

• Discounted gym membership

What’s next?

If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an under-represented demographic.

Here’s a taster of how our recruitment process works:

1. Once you have applied your CV will be reviewed by the Talent Acquisition Team.

2. If selected, you will then have a call with the TA Team who will tell you more about us and the role, as well as learning more about your skills and experience.

3. Should you be successful, the next stage will be a video call with the hiring manager.

4. If successful, you will be invited to present a task back to a panel of interviewers.

Our Commitment

We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at Tails.com.

During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.

Department

People

Locations

Richmond

Remote status

Hybrid