Providing day-to day guidance and HR advice to our leaders. Supporting an inclusive and engaging people experience whilst anticipating and getting ahead of people related challenges. An excellent opportunity for a skilled HR Advisor to step up to take day-to day responsibility and management of People and HR activity on our UK manufacturing site. You’ll join us on a fixed term contract covering parental leave.

Changing the world of pet food for good
We’re Tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique Tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff.

We’ve got bold plans. Having created an entirely new category in pet food, we’re now scaling fast in the UK and Europe – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing.

Together, we’ll change the world of pet food for good.

Our People Team
The purpose of the People group is to ensure we have a highly motivated and engaged pack working within a highly effective operating model to deliver our strategy. We are the custodians and champions of the unique and powerful Tails.com culture and we make sure our people, at all levels, have what they need to deliver their best work every day.

Build our brand
We’re building an international brand, fast. We set ambitious goals. We challenge and support each other in equal measure. At the pace we’re moving, we prefer to test ideas and learn quickly rather than spend months building a business case. That means we celebrate when things go right, and we learn when things go wrong.

Sound like a team you want to join? Here’s how you’ll make a difference:

The role
You will be responsible for:

• With the majority of time spent on site at our UK factory based near Heathrow, you’ll offer strong and sound guidance and advice on people related matters and challenges from policy application to wellbeing, to upholding our high standards in all aspects of our UK operation.
• Supporting a positive team member experience, ensuring Tails.com is a place where people can feel free to bring their full selves to our Pack and live our values.
• Contributing to the development and review of employment policies and practices.
• Metrics: Proactive use of metrics to drive effective decision making.
• Supporting other business functions as required either remotely or based out of Richmond, London. You’ll also have the opportunity to get involved with delivery of employee lifecycle activity and projects, together with development of our overall people offering.

The skills you’ll bring:

• Strong track record of HR/People advisor level experience, with exposure to manufacturing, warehousing or similar client groups.
• A readiness to work in a stand-alone site based role (albeit with great head office team support!) with an understanding of the needs of an operational environment
• A skilled and influential communicator comfortable working with a wide range of stakeholders from different teams and levels.
• Comfort in navigating through sometimes sensitive and complex employee relations matters, processes and change programmes.
• Sound working knowledge and understanding of employment law and best employment practices ensuring good governance and compliance in all employment aspects.
• Comfort using a range of HR technology to support, help scale and streamline people operations.

What's in it for you?

• Flexible core hours, giving you true work-life balance
• 25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days
• 9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance
• Optional 5 days unpaid leave and 1 paid volunteer day each year
• When you need a change of scenery, you can work from abroad 2 weeks every 6 months
• Health insurance for you, paid by Tails.com
• Extended maternity, paternity, shared parental and adoption pay. 6 months at 70% pay
• Flexible paid care leave to support immediate dependents, people close to you and pets
• In-house L&D team, with access to year-round courses to help drive your development
• 50% discount on all Tails.com
• Discounted gym membership

What’s next?
If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an underrepresented demographic.

Here’s a taster of how our recruitment process works:#

1. Once you have applied, your CV will be reviewed by the Hiring Manager.
   If selected, you will then have a call with the Hiring Manager or Talent Acquisition to understand more about your skills and experience (30 mins).
2. Should you be successful, the next stage will be a video call with the hiring manager (45 mins).
3. If successful, you will be invited to present a task back to a panel of interviewers (60 mins).

Our Commitment
We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are underrepresented at Tails.com.

During your interview process, you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process, and if you need any reasonable adjustments made, please let us know.

Department

People

Locations

Heathrow Factory

Remote status

Hybrid