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Senior Strategic Partnerships Manager, New Verticals

Deliveroo

Deliveroo

Sales & Business Development
London, UK
Posted on Jul 8, 2025

Senior Strategic Partnerships Manager

As a Senior Strategic Partnerships Manager in our New Verticals team you will lead third-party tech partnerships in our rapidly expanding New Verticals division. This is a high-impact role where you’ll shape and execute our global approach to working with third-party technology partners—including middleware, data integrations, catalogue tools, and picking software/hardware.

In this role you will:

  • Define our overarching strategy for working with third-party technology providers to enable growth across our New Verticals division (e.g., middleware, catalogue, last mile). You’ll address critical questions such as: “What’s the partner landscape?”, “What do we build vs. buy?”, and “How do we integrate this tech with our stack?”

  • Manage commercial relationships with key technology partners, creating clear roadmaps that outline how these partnerships will scale and evolve in line with Deliveroo’s commercial and operational goals.

  • Negotiate and manage new and existing contracts with key partners, ensuring mutually beneficial terms and a seamless operational rollout across multiple markets.

  • Collaborate cross-functionally with product, integrations, care, delivery, catalogue, procurement, and legal teams to align partnership objectives with Deliveroo’s broader goals.

  • Drive execution of your commercial strategy by partnering with local teams, supported by our New Verticals programme management function.

Key Responsibilities

  • Define and lead our strategic approach to working with third-party technology providers in the New Verticals division.

  • Directly own the day-to-day relationships for a select group of our highest-priority strategic accounts (~5).

  • Lead negotiation and long-term roadmap/Joint Business Planning processes with these partners.

  • Identify opportunities to deepen and grow these relationships by working cross-functionally with other parts of the Deliveroo business.

Required Experience:

  • Experience with e-commerce platforms, marketplaces, or logistics-focused businesses (e.g., food delivery, e-commerce, retail tech).

  • 4-5 years’ experience in an account management, strategy & insights, or strategic partnerships role; experience in retail technology or tech consultancy is a plus.

  • Confident working with and analyzing data to create clear, actionable insights.

  • Skilled negotiator with the ability to drive mutual value for both partners and Deliveroo.

  • Strong relationship-building, organizational, and communication skills—whether in person, via video, or in written communication.

  • Ability to develop and implement creative ideas and strategies to drive joint growth with partners, with a willingness to test and learn at pace.

  • Collaborative team player who can work effectively across all levels of the organization.

  • Experience working in a dynamic, high-growth company is preferable.

Bonus Experience:

  • Familiarity with B2B software or technology vendors, and integrating new tools or services.

  • Experience managing partner ecosystems or technology stacks that support core business operations.

  • Exposure to retail or supply chain technology, especially in catalogue management, picking software/hardware, or last-mile delivery solutions.